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Store Policy

CUSTOMER CARE

Ju Beanz conducts business ethically, honestly, and in full compliance with the law. We believe that how we conduct ourselves is as critical to the success at Ju Beanz. We strive to do our best and give our best.

PRIVACY & SAFETY

1. Please read carefully
 

JU BEANZ cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how jubeanz.com (the “Site”)., together with its affiliated companies worldwide (“JU BEANZ”, “we”, “our”, or “us”), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. 

2. Personal information we collect 

 

User information:

 

To provide you the service, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources. Here are the types of Personal Information we collect about you:

 

  1. Information you provide us. When you register for our Services, purchase and/or register domain names, use any of our Services; and/or when you contact us directly by any communication channel (e.g., JU BEAN’s customer support tickets, emails), you may provide us Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our platform, and Personal Information contained in scanned identification documents (such as an ID card, driver’s license, passport, or official company registration documents).  
     

  2. Information we collect when you use the Services
    When you visit the Site, we may collect aggregated usage Personal Information, such as information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 


    Device Information using the following technologies: 
    -“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
    -“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
    -“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 
     

  3. Information we collect from other sources. We may receive Personal Information about you from third-party sources, such as i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.

    Additionally when you make a purchase or attempt to make a purchase through the Site, we collect specific information from you, including your name, billing address, shipping address, payment information (including credit card numbers, billing address and name of the card holder), email address, and phone number. We refer to this information as “Order Information”. 


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

3. How do we use your personal information? 
We use the personal information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

  • Communicate with you; 

  • To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;

  • To provide our Users with ongoing customer assistance and technical support;

  • Screen our orders for potential risk or fraud; and 

  • To help us to update, expand and analyze our records to identify new customers;

  • To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;

  • To analyze our performance and marketing activities;

  • To provide you with professional assistance , only upon your request;

  • To enhance our data security and fraud prevention capabilities; and

  • To comply with any applicable laws and regulations.

 

We use your Personal Information for the purposes set out in Section 2 where:

  1. Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide you with products from JU BEANZ, to provide you with our customer assistance and technical support);

  2. Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or

  3. Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services and the effectiveness of JU BENZ by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.



4. Sharing you personal Information 

 

We may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:

 

Third Party Service Providers: JU BEANZ has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).

 

We share your Personal Information with third parties to help as described above. For example, we use WIX to power our online store--you can read more about how WIX uses your Personal Information here: https://www.wix.com/about/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Law Enforcement, Legal Requests and Duties: Ju BEANZ may disclose or otherwise allow access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

 

Protecting Rights and Safety: JU BEANZ may share your Personal Information if we believe in good faith that this will help protect the rights, property or personal safety of JU BEANZ, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.

Social Media Features and Framed Pages: Our Services include certain Social Media features, widgets, and single sign on features, such as the “Facebook Connect,” “Google Sign-in,” “Facebook Like”, or “Share this” button or other interactive mini-programs (“Social Media Features”). These Social Media Features may collect certain Personal Information such as your IP address or which page you are visiting on our Website and may set a cookie to enable them to function properly. Social Media Features are either hosted by a third party or hosted directly on our Services. Your interactions with these third parties’ Social Media Features are governed by their policies and not ours.

In addition, our Services may enable you to share your Personal Information with third parties directly, such as via page framing techniques to serve content to or from Third-Party Service Providers or other parties, while preserving the look and feel of our Website and Services (“Frames”). Please be aware that if you choose to interact or share any Personal Information via such Frames, you are in fact providing it to these third parties and not to us, and such interactions and sharing are governed by those third parties’ policies and not ours.

 

Behavioral advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

5. Your rights in relation to your ‘Personal Information’

 

JU BEANZ agrees that it is imperative that you have control over your Personal Information. Pursuant to privacy regulations worldwide, JU BEANZ is taking steps to enable you to request access to, receive a copy of, update, amend, delete, or limit the use of your Personal Information.

Before fulfilling your request, we may ask you for additional information in order to confirm your identity and for security purposes. We reserve the right to charge a fee where permitted by law (e.g. if your request is unfounded or excessive).

You have the right to file a complaint with your local supervisory authority for data protection (but we still recommend that you contact us first).
 

6. Additional information for California residents


If you are a California resident using the Services, the California Consumer Privacy Act (“CCPA”) may provide you the right to request access to and deletion of your Personal Information.

In order to exercise the right to request access to and deletion of your Personal  Information, please see the information on the section 9, above. We do not discriminate based on the exercise of any privacy rights that you might have under this Section.

JU BEANZ does not sell user Personal Information to third parties for the intents and purposes of the CCPA.  

As informed above, JU BEANZ may collect, store and process certain Personal Information of Users-of-Users, solely on our Users’ behalf and at their direction.  For such purposes, JU BEANZ serves and shall be considered as a “Service Provider” and not as the “Business” (as both such capitalized terms are defined in the CCPA. JU BEANZ does not and will not sell your customers’ (User-of-User) Personal Information.

Users of the Services who are California residents and under 18 years of age may request and obtain removal of content they posted by emailing us at  customerservice@jubeanz.com. All requests must be labeled “California Removal Request” on the email subject line. All requests must provide a description of the content you want removed and information reasonably sufficient to permit us to locate that content. We do not accept California Removal Requests via postal mail, telephone, or facsimile. We are not responsible for notices that are not labeled or sent properly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material. For example, materials that you have posted may be republished or reposted by another user or third party


7. Questions or complaints

 

If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us – our details are set out at the end of this Privacy Policy.

Our Data Protection Officer team will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolve your complaint promptly and in accordance with applicable law.  

You can file a complaint with your local supervisory authority for data protection at any time, however we recommend that you contact us first so we can try to resolve it.

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at customerservice@jubeanz.com or by mail using the details provided below: 

JU BEANZ 
[Re: Privacy Compliance Officer] 
JU BEANZ, New Orleans, LA, United States

WHOLESALE INQUIRIES

Payment Methods

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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